Using WhatsApp effectively as a real estate enquiry channel
WhatsApp is where most Indian property enquiries begin, because it is faster than a form and less committal than a call. It is also where most of them quietly end — buried in a personal chat list on one agent’s phone, invisible to everyone else.
These articles look at treating WhatsApp as a tracked sales channel rather than a private inbox: routing enquiries into a pipeline, timing first responses, and keeping the conversation visible when an agent is unavailable.